Managed Service

CTH’s Managed Service offerings ensure the right processes, people, and technology are in place to support business goals and have one objective: to make technology work FOR the organization, not the other way around.


  • Engineering and Production Management
  • Remote Support
  • Critical Incident Response Time
  • Help/Service Desk
  • IT Service Management Process Improvement
  • Preventive Maintenance
  • Technology and Infrastructure Implementation
  • Application Performance Management
  • Network Security & Backup Services
  • Disaster Recovery and Business Continuity
  • IT Infrastructure Outsourcing/Hosting
  • Direct access to support desk
  • Network Security & Backup Services
  • Cloud Offerings and Management
  • Consulting Services

CTH’s Managed Service offerings support client needs to deliver IT services in a more effective and efficient manner today while planning for changing business dynamics.

To do this, CTH leverages our strategic consulting expertise, field experience, and technical skills to help clients set a long-term IT vision sustained by achievable, measurable, and affordable steps. We also help clients identify the most impactful improvements, design the future state, and develop the smoothest transition plan.

CTH addresses everything from strategic planning to technical implementation of supporting tools, and the use of outsourcing for IT processes such as help/service desk, monitoring, or software management.

  Computer Telephony Hawaii (808) 395-0899